About Us

More than an ICT supplier—your strategic partner

We bridge strategy, operations and technology, so your ICT portfolio
stays anchored to business outcomes—not just infrastructure.

Who Are We

The FocalPoint is a future-focused ICT partner established in 2010 to bridge the gap between business strategy and technology execution. In a rapidly evolving digital world shaped by cloud, digital transformation and AI, we provide the strategic insight and technical capability organizations need to modernize, innovate and build resilient digital foundations.

Our Mission

Unlock value and drive lasting business transformation through innovative, scalable ICT solutions; equip leaders to outpace disruption; and maintain uncompromising standards of integrity, quality and impact.

Our Core Values

Our 6-D Process

01.

Discovery

We analyze your strategy, processes, systems and pain points to understand where you are and where you want to go.

02.

Design

We co-create a tailored roadmap that outlines the recommended solutions, priorities, timelines, risks and success metrics.

03.

Delivery

We implement using agile, iterative sprints with regular feedback and early value delivery.

04.

Deployment

We execute a controlled rollout, data migration, and integrations, with change management, training, and hypercare for smooth adoption.

05.

Governance

We provide support models, SLAs, monitoring, and ITIL-aligned practices. Governance, KPIs, and reporting keep performance transparent.

06.

Evolve

We track outcomes, identify enhancements, automate where it matters, and scale capabilities to meet new demands and opportunities.

Why Choose Us?

We’re more than an ICT supplier — we’re your strategic partner from vision to value.

We support public and private sector clients across Southern Africa using international best practices.

We connect strategy, operations and technology so ICT stays aligned to business outcomes.

We design platforms and integrations that can scale and evolve with your enterprise.

We deliver measurable ROI through system modernization, process optimization and transformation programs.

We co-create solutions with transparency and knowledge transfer.

We support continuous improvement long after go-live.

Some Numbers

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1
Satisfied Clients
100
Projects Completed
1
Accolades Earned
1 K+
Lines of Code

Would you like to start a project with us?

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